R&D and innovation capital expenditure
Number of R&D and innovation employees
OHS training hours
Biga Rooftop SPP Project annual production power
Duzce Rooftop SPP Project annual production power
Scope 1, 2 and 3 total greenhouse gas emissions
Recycled fabric from PET bottles used in upholstery products
Proportion of white-collar female employees
Customer relations training hours
Shopping Experience: 91,6
Delivery Service: 75,4
Service Provided: 81,4
Proportion of women on the Board of Directors
Amount of PET bottles recovered with recycled fibers used in mattresses
Amount of paper waste sent to licensed recycling company
Employee satisfaction rate
Total training hours
Amount of plastic waste sent to licensed recycling company
Total number of employees
Accident frequency rate
Employee turnover rate
Investment expenditure on employee development
Number of Stakeholder Workshop participants
The year 2023 was a challenging period for all of us as our country faced economic fluctuations and social challenges. In this process, as Doğanlar Furniture Group, we have always prioritized the spirit of solidarity and considered supporting the society as one of our main responsibilities. We continue our aid and solidarity efforts as part of our understanding of standing by the society not only in challenging times but also in every period.
Despite all the challenges, we survived 2023 with strength thanks to our resilience and determination to work. We continue to make a difference in our industry with our high targets and innovative solutions.
We are very pleased to share our first Sustainability Report with our stakeholders. With this report, we, as Doğanlar Furniture Group, transparently share the important steps we have taken in 2023, the innovative solutions we have developed within the framework of our environmental and social responsibilities and our long-term sustainability goals and present them to the views of all our stakeholders.
As Doğanlar Furniture Group, we are taking firm steps towards becoming the leading furniture manufacturer in Turkey and the region in line with our vision of the furniture of the future. I would like to extend my sincere thanks to all our stakeholders, dealers, suppliers, teammates and customers who have supported us in this process. I am confident that together we will move towards a stronger, more sustainable future.
Yours sincerely,
İsmail DOĞAN
Chairman of the Board of Directors
At Doğanlar Furniture Group, we see sustainability as an integral part of our long-term value creation process. By integrating environmental, social and governance (ESG) criteria into our business processes, we prioritize not only financial success but also our responsibilities to society and the planet.
Our “Furniture of the Future” vision is based on our responsibility to nature and people. In this context, we manage all our business processes from supply chain to production processes, from product design to stakeholder relations in line with sustainability principles. At every step, we act with the strength we receive from our employees and adhering to ethical principles with the aim of producing furniture for the future.
We conducted the materiality analysis, which forms the basis of our sustainability strategy, in order to identify the most critical issues affecting our ESG performance. In this process, we adopted a double materiality approach and evaluated both the impacts of our activities on the environment and society and the reflections of these factors on the financial performance of Doğanlar Furniture Group.
During the materiality analysis process, we adopted a multi-stage approach to assess our company's sustainability issues.
First, we created a large pool of topics by taking into account global and sectoral trends, peer company analysis and international sustainability standards. We supported this stage with a comprehensive desk research, while taking into account national and international reports that guide our business strategy, best practices in the sector and legal regulations in the markets where Doğanlar Furniture Group operates.
In addition to desk research, we deepened the process with in-company executive interviews and stakeholder studies.
Interviews with managers from different functions helped us understand which issues are prioritized in line with our company's strategic goals. At the same time, through workshops with our stakeholders and internal stakeholder surveys, we analyzed how sustainability issues affect our company's operations and how these issues are perceived by our stakeholders. In this process, we gained a perspective that integrates the views of both internal and external stakeholders by aligning the expectations of our stakeholders with our company's sustainability goals.
We attach great importance to our R&D activities to protect nature and build a sustainable future. By using innovative technologies and environmentally friendly materials, we contribute to the protection of natural resources.
At our R&D center, we are constantly conducting research on low carbon emission production techniques, recyclable materials and energy efficiency.
In particular, we develop innovative solutions for the efficient use of wood raw materials, waste management and the integration of renewable energy sources.
We work to raise sustainability standards in the furniture industry and develop environmentally friendly production techniques.
We regularly report the results of our R&D activities and measure their contribution to our sustainability goals.
We will continue to lead the industry with our eco-friendly innovations and leave a more livable world for future generations.
Our strategy, based on a materiality analysis, focuses on four core value areas.
As Doğanlar Furniture Group, we have built our sustainability strategy as a holistic approach integrated into every stage of our business processes. At the heart of the strategy is a dual materiality approach that takes into account both the financial impact of sustainability issues and the environmental and social consequences in our sphere of influence. Based on a materiality analysis, our strategy focuses on four core value areas. Accordingly, we address our sustainability approach in four successive stages throughout our value chain: Responsible Procurement Processes, Nature Compatible Operations, Sustainable Living Spaces and Shared Value with Stakeholders.
We adopt a responsible furniture approach at every stage of the value chain, from procurement to operational processes, from product design to stakeholder interaction. At every step, we act with the strength we receive from our employees and adhering to ethical principles with the aim of producing furniture that extends into the future. Based on this understanding, we shape the furniture of the future.
In this context, we have put forward Doğanlar Furniture Group's sustainability strategy to cover all our processes from supply chain to production, from sales and marketing to customer satisfaction. In this way, we are determined to make the strategy not only a part of business processes but also a part of the organizational culture.
Our 2024 vision aims to take our sustainable growth and innovation-oriented development to the next level. While strengthening our pioneering position in the sector, we also aim to fulfill our environmental and social responsibilities at the highest level.
We optimize our production processes, increase efficiency and reduce our carbon footprint through digital transformation and technological investments.
2024 is among our targets:
In human resources, we aim to maximize employee satisfaction, attract and develop talent. We strengthen our innovation capacity by increasing our R&D investments.
While aiming for excellence in customer satisfaction and quality standards, we further strengthen sustainability criteria in our supply chain.
We are committed to sourcing our raw materials from sustainable sources, preventing deforestation and protecting biodiversity.
We prioritize transparency, traceability and ethical values at every stage of our supply chain.
We carefully produce each piece of furniture by preserving the balance of nature. We are committed to providing the energy used in our production processes from alternative sources.
We develop innovative solutions to minimize our emissions and manage resources responsibly.
We implement practices that support the welfare and development of our employees. We contribute to society through our social responsibility activities.
We aim for the highest standards for customer experience and we attach great importance to feedback. By growing together, we increase our lasting and positive impact.
We produce long-lasting and high quality furniture with our timeless designs; we offer our customers sustainable living spaces.
We contribute to the transformation of consumption habits with circular economy practices from the design stage.
To be a global and pioneering brand that shapes the furniture of the future with sustainable and innovative solutions.
Providing furniture solutions that add value to its stakeholders through people-oriented and environmentally friendly operations.
In every activity we carry out, we act with the awareness that our most valuable asset is our brands.
In our internal and external relations, we prioritize family closeness and friendliness, we process and make you feel the family phenomenon in our organization. We see our employees, solution partners and dealers as members of our family.
It is essential for us to offer the most reliable product in terms of price and quality performance and the most reliable service before and after sales. We also adopt a corporate culture that provides a fair working environment for our employees, transparent management for shareholders and respect for environmental laws for society.
We always favor openness in our management and business ethics. We embed the self-criticism mechanism as a company culture.
In line with our mission, we continue our journey with a social and environmentalist company approach that emphasizes social-sharing and humanitarian values.
With each armchair we produce with recycled fabrics made from PET bottles, we prevent approximately 1,000 PET bottles from turning into waste.
In 2023,
we made investments in recycled, organic and biodegradable
materials.
As part of our efforts to use recycled materials in different products, we are working towards the goal of designing 5% of new products with recycled and upcycled materials every year by 2026.
In 2023, we recycled 70,000 PET bottles in return for using 2,000 meters of fabric in the production of plinths and headboards. We used 1,500 meters of recycled fabric in the production of armchairs, sofas and armchairs.
We aim to increase the proportion of recyclable and biodegradable materials in all our products, and we continue our R&D studies in this direction. Our testing processes for furniture products such as consoles, TV units and cabinets made of biodegradable chipboard, recyclable or biobased materials are ongoing, and we plan to start mass production upon completion of the studies.
We adopt circular designs by using recycled yarns and fabrics in upholstery fabrics. The upholstery of the armchairs in the Angelic collection under the Kelebek brand is produced from recycled yarns. Under the Doğtaş brand, we have been offering the armchairs produced with fabrics obtained by recycling PET bottles for sale since 2021. With this armchair, where an average of 25 meters of fabric is used, we ensure that approximately 1,000 PET bottles are recycled.
Thanks to recycled fibers in mattress production, we contributed to the circular economy by recycling 1 million PET bottles for 12 tons of consumption.
The furniture of the future is designed not only for today but also for tomorrow.
We produce long-lasting and high-quality furniture with our timeless designs and offer our customers sustainable living spaces. We contribute to the transformation of consumption habits with circular economy practices from the design stage.
Prepare Circular Design Guide in 2025 and consider this guide in design processes
Design 5% of new products with recycled and upcycled materials annually by 2026
Create one new collection annually within Circular Design Guide framework by 2026
Ensure 30% sustainable raw material usage across entire bed product range by 2027
Obtain at least 2 patents each year.
We produce long-lasting and high-quality furniture with our timeless designs and offer our customers sustainable living spaces. We contribute to the transformation of consumption habits with circular economy practices from the design stage.
Achieve net zeroemissions by 2050
Using 100% Renewable Energy in Operations by 2030
Replace at least 50% of logistics vehicles with zero-emission vehicles by 2030
Invest 4 million USD in our renewable energy projects by 2030
Reduce waste going to storage areas by 50% by 2027
Recycle/recover 60% of waste generated from operations by 2027
The furniture of the future is designed not only for today but also for tomorrow.
We produce long-lasting and high-quality furniture with our timeless designs and offer our customers sustainable living spaces. We contribute to the transformation of consumption habits with circular economy practices from the design stage.
Conduct ESG (environmental, social and governance) audits of 50% of the entire supplier portfolio and 30% of critical suppliers by 2027
By 2026, providing training to suppliers focused on improving their sustainability competencies
Establish a Supplier Academy by 2028
Implementing at least 1 biodiversity project per year
We implement practices that support the welfare and development of our employees. We contribute to society through our social responsibility activities. We aim for the highest standards in customer experience and attach great importance to feedback. We increase our lasting and positive impact by growing together.
Maintain employee turnover rate below 30%
Maintain employee satisfaction rate above 75%
Maintain average classroom training hours per employee above 7 hours
Increase female manager ratio from 19% to 25% by 2027
Increase customer satisfaction rate to 75% by 2028
Make 25% of marketing campaigns sustainability-focused campaigns
Dear Stakeholders
As Doğanlar Furniture Group, 2023 was a year in which we took important steps in our sustainability journey and strengthened our efforts in this direction. With the projects that form the basis of our sustainability strategy, we took decisive steps to both reduce our environmental impact and fulfill our social responsibilities. While we are excited to share our first sustainability report, we are proud to share with you, our valuable stakeholders, the work we have carried out in line with our environmental and social responsibilities.
At the center of our vision of the furniture of the future is our respect for nature and people through sustainable and innovative solutions. In line with the principles that form the cornerstones of our sustainability strategy, we aim to create operations in harmony with nature, responsible supply processes and sustainable living spaces, and we adopt a responsible approach in all our business processes, from production to supply chain.
2023 was a year full of decisive steps towards achieving our sustainability goals. In the future, we will continue to work with all our stakeholders to sustain our achievements and become a stronger and more sustainable company.
I would like to thank all our stakeholders for their support and contributions.
Yours sincerely,
Mustafa KARAMEMİŞ
CEO
